Our receptionist team consists of people who care about people and their pets. They work hard all day to try and accomodate your schedules and appointment needs with the doctors' availability. They are the first voice on the phone, the first face you see, and the last contact we have with you as you leave our hospital.
Jana came to Sugar Creek in 2013, having worked previously at the Purdue Veterinary School help desk. She is always smiling! Jana and her husband John have 3 adult children and 8 grandchildren. She is a people person and tries to make everyone happy. Jana loves Pugs, cats and Guinea pigs. She is a Disney junkie and a Star Wars nerd (her words)!
Kathy joined our front staff in 2017. She and her husband Mike have a Husky name Gracie they adopted from the Animal Shelter and a Chihuahua named Bailey. Kathy likes spending time with her family and they enjoy camping.
You may have noticed some new voices on the phones recently. We are in the process of adding both part-time and full-time recepitonists to our front desk staff. LeeAnn has recently joined us and is currently in training for full time, and we have some assistants who are training to help part-time at the front desk. They are Jesse and Ashley. We hope these additions will help our workflow and lessen hold times for clients as well as smooth the current heavy call load.